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Consumer Financial Services

The consumer financial services industry has undergone significant shifts in recent years — customers are more sophisticated than ever and demand higher-quality, personalized experiences compatible with their digital lifestyles. Firms will need leaders with the foresight to identify the next consumer-driven technology solutions on the horizon while establishing strong risk management programs, controlling costs and driving profitability.

Our consultants are steeped in issues facing the industry and are experienced in finding leaders who can help companies succeed in today’s increasingly complex environment.

We are committed to our clients’ success.

In addition to our deep relationships with top talent in the financial services industry, we also recruit talent from other industries, such as consumer goods and technology, to meet our clients’ growing needs for customer-focused, digitally savvy leadership.
We have conducted more than 800 senior-level executive searches in the past three years and nearly one-third of our placements are diverse.
Our clients include many leading financial institutions and innovators in the space spanning retail banking, commercial and business banking, credit card and payments, retail investment products and mutual funds, mortgage banking, private and affluent banking, and consumer lending.