Hillary Mann is a core member of Spencer Stuart’s Financial Services and Marketing, Sales & Communications Officer practices. She advises clients on CEO and P&L leadership needs across consumer lending, banking and payments, as well as wealth and asset management. Her broader functional work spans the full financial services industry and includes marketing, go-to-market, growth, customer experience, loyalty, product and digital leadership.
Beyond financial services, Hillary applies this functional expertise across service-oriented industries, including hospitals and healthcare systems, telecommunications, professional services and other consumer services. She advises organizations seeking leaders who can sharpen market positioning, strengthen customer acquisition and engagement, evolve go-to-market strategies and deepen customer loyalty. Her work often supports organizations navigating shifting customer expectations, new routes to market, and digital transformation while seeking to increase loyalty and lifetime value.
Hillary also partners closely with Spencer Stuart’s Leadership Advisory Services team on succession planning, executive assessment, and talent benchmarking.
Helping organizations strengthen growth and customer engagement through distinctive leadership
- Hillary has more than a decade of executive search and leadership advisory experience, partnering with domestic and international organizations across a range of ownership structures, including public, private, founder-led, quasi-government-owned and sponsor-backed companies.
- Her financial services clients include credit card and payments organizations, retail and commercial banks, non-bank lenders, wealth and asset managers, fintechs, insurance providers, real estate companies and government-sponsored enterprises.
- She has led senior-level searches across marketing, growth, go-to-market, product, digital, customer experience and loyalty, advising clients on the leadership capabilities required to modernize customer-facing functions and connect brand and customer strategy more closely with commercial priorities.
- Across financial services and other service-oriented sectors, clients value Hillary’s market knowledge, judgment and ability to build trusted relationships with executives across a broad and continually evolving talent landscape.
Hillary graduated magna cum laude and Phi Beta Kappa from Bucknell University with a Bachelor of Arts in political science. She serves on the Alumnae Board of Directors at the Bryn Mawr School.