Chinese consumers aren’t just more selective, they’re demanding faster, better and cheaper products and solutions — a fusion of faster cycles, tighter quality and lower cost.
Growth is no longer about riding a rising tide; it’s about winning share from the competition. What once was a competitive advantage — brand cachet, global pedigree — is now table stakes. As China moves from an investment-led to a consumption-led economy, the urgency of customer-centricity only intensifies.
Local rivals have graduated to the next level
Beneath the so-called price war — “excessive competition” that can lead to lower prices
and profits — is a deeper shift of systemic capability gains among domestic champions
that have rock-bottom end-to-end operating costs, highly integrated supply chains and a
national market big enough to iterate on products at warp speed. Not only are they often
backed by government policy supporting Chinese businesses, but they’re also street-smart
and agile, able and willing to pivot mid-race, with a strong drive for survival and growth.
MNCs are confronting with the fact that they need a value proposition that truly targets the
Chinese customers’ pain points. Relying on standardized narratives like “global brand” or
“lifecycle services” no longer persuades discerning customers spoiled for choice.
China isn’t the factory anymore
China is completing the evolution from low cost link to a stabilizer of global supply
chains. The market features unmatched scale (one third of global manufacturing), the
world’s most complete industrial system, and dense clusters that can cut costs, shorten
lead times and boost flexibility. As R&D and engineering continue improving, China is
shifting from “manufacturing” to “smart manufacturing.” Backed by a commitment to
stable, high quality supply, the China market remains an indispensable hub — and MNCs
must embed deeply in this ecosystem.
The MNC talent halo is fading
The foreign-company resume line isn’t what it once was. Both MNCs and Chinese companies are looking for executives who have experience with Chinese firms. Whether hiring for MNCs or private enterprises, they want executives who know how Chinese private firms think, decide and fight for market share.
Where many MNCs in China are stuck
As the Chinese market shifts, many multinationals are stuck in neutral. In particular, they are falling into three big
traps, caused by six common sources of friction.
Strategy and governance
- Geopolitics. U.S. and European firms face heightened investment scrutiny and reputational risk for
working in China. Some are retreating from government-linked projects, while others are clinging to the
belief that “superior products will sell themselves” in China, even when there’s only been limited investment in building a relationship with the government.
In today’s environment, market access and growth requires strong policy alignment and building trust
with the government.
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Cognitive disconnect between HQ and China. Pandemic-era travel bans left many HQ executives blind
to just how much and how fast China’s market had
shifted, leading to misaligned strategies, investment
pullbacks and recentralized decision making. For
some companies, revenue and margin contributions
from China remain too small to trigger urgency.
However, an existential challenge will emerge when
local champions step beyond China to compete as
global enterprises.
Operating model
- Innovation freeze. Margin compression amid price
pressure has reduced many organizations’ appetite
to fund R&D and innovation in China. This is eroding
their long-term product competitiveness in the country.
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Organizational inertia. Legacy approval structures
that once succeeded globally — and are assumed
by leaders to still work in China — often hinder
timely decision-making and responsiveness. In
today’s hyper-competitive and rapidly evolving market, speed and agility are no longer optional, but
instead are decisive advantages. Furthermore, in
some sectors leaders are still anchored to demand
profiles that no longer apply. They are expecting a
return to the “good old days” without rethinking the
go-to-market approach. The result is a fragmented
organizational setup that impairs local executives’
ability to strategically allocate resources.
Mindset and culture
- Self-centered engagement with China’s market.
Some firms still operate at a distance, engaging
too little with competitors and customers in China’s market and, as a result, failing to understand
the speed, cost engineering and service needed to
succeed. With humility and a clearer read of local
dynamics, MNCs can close the local fit gap, or else
risk continuing to underdeliver and concede share to
faster, locally attuned rivals.
- Culture drift. Work is increasingly confined to job
descriptions: Employees focus on deadlines and
avoiding mistakes, while few (beyond the China
divisional leader) are accountable for business outcomes. As performance lags, motivation shifts from
purpose-driven ambition to fear-driven survival.
Established tenured employees often lack the drive
or determination to stretch or challenge the status
quo, further limiting innovation.
Playbook for the “new MNC”
International firms can still win in China, but only by transforming into what we call “new
MNCs.” That means treating China as a proving ground for global competitiveness, not just a
profit pool.
For leaders, four moves matter most:
Strategic re-anchoring
Reframe China as a strategic core, not a peripheral market. Make it the fitness center for your global muscle.
Capabilities in AI, digital and cost-down engineering
that are built here should flow outward: win in China,
win globally.
Boards must also evolve. “Token” seats for directors from
Asia won’t cut it. You need directors with real regional
experience and empathy, whose guidance can shape a
truly global strategy — not just a “China strategy.”
Playing to strengths
Foreign firms can still differentiate in China — by doubling down on what truly sets them apart. The edge isn’t
price. It’s customer strengthening value, today and for the future.
Areas where they can stand out from the crowd include:
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Global connectivity. The top global companies have
resilient supply chains, diverse networks and access
to cross-border insights that can help navigate
uncertainty and scale globally.
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Superior R&D. Advanced research capabilities, technology transfer and innovation ecosystems can drive
competitiveness in cost, efficiency and quality.
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Integrity and credibility. Strong governance, ESG
leadership and rigorous risk and management
systems reinforce confidence among customers, regulators and communities.
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Shared values and purpose. Robust cultures and
long-term commitments create trust, enabling
deeper integration into local ecosystems.
International firms can still win in China, but only by transforming into what we call “new MNCs.” That means treating China as a proving ground for global competitiveness, not just a profit pool.
Holistic localization
Move beyond “in China, for China” to “in China, for the
world.” Delegate end-to-end decision rights, with proper
governance in place. Build competitive local teams and
supply chains. Co-innovate with ecosystems. Move from
tactical adaptation to full-spectrum integration. Treat
trade tensions as a catalyst for localizing and hardening
your resilience.
Organization and culture upgrade
Embrace a service-first mindset grounded in measured
humility. Balance cultural integration, IP protection and
competing interests while learning from local competitors. Transitioning to this mindset requires training
and a culture that values adaptability over certainty.
This is also critical in terms of leadership. Build up your
systematic talent readiness, rather than reactive hiring.
Rotate and renew your leadership teams to inject fresh
perspectives, even from outside of your sector.
The talent code of the “new MNC”
When it comes to the talent question for MNCs, several skills are going to stand out
as key to success.
Mindset
“Mindset” is the hardest skill to hire for. You’re looking for leaders with the mentality of a business owner, people who can link initiatives to P&L impact, and who will
own their outcomes. You’re also looking for “growth mindset”: curious, learning-oriented leaders who embrace challenges as growth opportunities. You need leaders
who are agile enough to work within a complex environment while developing the
capacity to experiment, adapt and collaborate — and who can remain composed
amid change.
Strategic communication skills
In the past, Chinese executives rose through the ranks based on strong performance
and a result orientation. Their success was often built on execution, scale and
speed, qualities that aligned well with China’s rapid growth in the past and Chinese
culture. However, as the market shifts toward slower growth and more complex
global integration, today’s leaders must go beyond delivering results. They must
articulate China’s unique market dynamics to global teams with clarity, credibility
and influence. This requires a shift from reactive reporting to proactive storytelling,
from transactional updates to strategic persuasion.
The “3 Ms” of leadership backgrounds and skills
We see three key ways to look at the backgrounds and skill sets of leaders who can
truly help you thrive in China:
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Multiplicity. A cross-industry, cross-sector, cross-functional, cross-regional and
cross-cultural background can ensure a broader perspective and greater adaptability.
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Mission. Thinking and capability must culminate in sustained, valuable business
outcomes. Mission breeds resilience — enabling teams to push through formidable challenges.
- Motivation. When personal growth trajectories intersect with organizational purpose, value co-creation unlocks the greatest energy.
Board questions that matter
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Are we treating China as a core engine for global innovation and competitiveness?
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Does our China team have true end-to-end decision authority?
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Are price pressures starving the R&D and digital capabilities we need to thrive in China?
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Where should we deliberately retreat — products, segments or price — to focus on where we
can win?
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Have we built trusted, long-term government relationships in China?
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Do our leaders in China have the right mindset and global influence? How are we refreshing
the bench of talent?
The takeaway
The market is moving on; foreign companies doing business in China
must contend with agile, innovative and cost-efficient local competitors.
The MNCs that thrive in the next decade will be those that become deeply
local, globally relevant and relentlessly competitive. Everyone else? They’ll
just become case studies in what happens when you try to win today’s
race with yesterday’s gear.