The first 100 days: An interview with Avaya CEO Louis J. D’Ambrosio
Jason Hancock and Ben Holzemer
January 2007
The rise of voice over Internet Protocol, VoIP, is expected to drive significant change in the communications industry and in the way people use communications. One area that receives less attention, according to Avaya Chief Executive Officer Louis J. D’Ambrosio, is the transformative effect that the marriage of voice and data will have on businesses.
In a wide-ranging discussion with Spencer Stuart consultants Jason Hancock and Ben Holzemer, Lou talked about the impact of IP telephony on business, his perspective on assuming the CEO role as an internal candidate, and his strategy for his first 100 days in the role. He also discussed the ways software and communications are converging, and the role of software in driving communications innovations.
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